I have a beautiful pendant that is about 10 years old and now needs a new chain. Can you supply just the chain?

Michael — Wed, 30 Jun 2010 10:00:35 +0000

Nearly every Black Hills Gold pendant made by Landstroms comes with a complimentary 18” long 12/20 gold-filled chain. Likewise, Black Hills Silver pendants come with complimentary 18” long Sterling Silver chains. These chains are not made by Landstroms, nor are they Black Hills Gold, but are vendor items that Landstroms provides simply as a courtesy to their customers. A few high end pieces, such as the magnificent PE855 Black Hills Gold Cross Pendant and BR405X Butterfly Pendant do not come with complimentary chains at all because they warrant upgraded chains which are offered as an option during purchase. Most of our customers simply buy replacement chains from their local jeweler because they can see and feel the texture of a number of different chains and are this way best able to choose a chain they will be happy with. However, if you would like a replacement chain from Landstroms, you will need to ship your pendant insured to Landstroms at the following address, along with an explanation of what you would like, your name, address and telephone number:

Landstroms

405 Canal Street
Rapid City, SD 57701
Attention: Repairs

Most of the time Landstroms will replace the chain for just the return shipping fee, but be sure to check with them first by calling 800-770-5000. However, the cost of shipping both ways is likely much more than the cost of a new chain, which is another reason most customers simply shop for a new chain at their local jeweler.

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Black Hills Gold Blog » Black Hills Silver pendants

I have a beautiful pendant that is about 10 years old and now needs a new chain. Can you supply just the chain?

Landstroms