Most Black Hills Gold jewelry made by Landstroms can also be custom made in sterling Black Hills Silver, and most silver jewelry can be custom made in Black Hills Gold. However, there are some cases where it’s just not possible, for a variety of possible reasons. Therefore, each request for custom work must first be submitted to Landstroms Custom Order Department for them to review. If they feel they can do the work without compromising the quality of the original design, they will respond with an estimate of the cost, typically within a few days. Then, once the order is placed with the factory, it will take three to four weeks to complete, depending on the complexity of the job and the work load of the factory at that time (orders place near holidays such as Christmas or Mothers Day may require additional time). Though all custom jewelry comes with Landstroms Lifetime Warranty, they are not returnable or exchangeable. Please call us at 605-221-6120 or email us at info@BlackHillsGoldSource.com if you are interested in custom work.
Unfortunately, Landstroms discontinued making jewelry with white gold in early 2010.
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