Tag Archives: Black Hills Gold Frequently Asked Questions

Can Landstroms do custom work?

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WrigglingBlackHillsGoldSource offers a complete selection of Landstroms Black Hills Gold jewelry, but we’ll also work with customers who have special needs for custom items such as mounting an heirloom stone on a Black Hills Gold wedding ring, or creating a matching earring from an existing pendant design. However, every request for custom work must first be submitted to Landstroms for their Custom Order Department to review. If Landstroms feels they can do the work without compromising the quality of the original design, then they will respond with an estimate of the cost, typically within a few days. Continue reading →

Does Landstroms offer a warranty?

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Guarantee SealYou bet they do! Each piece of Landstroms Black Hills Gold jewelry comes with Landstroms Lifetime Warranty against defects in materials and workmanship. Of course, physical abuse or prolonged normal wear are not covered. For complete warranty details and instructions, please visit this link: Landstroms Warranty.

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How can I tell whether my jewelry was made by Landstrom’s?

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Landstroms Black Hills GoldThis is one of the most common questions we hear, and a very important one at that! All Landstroms Original Black Hills Gold Creations bear the following manufacturer’s marking:

Landstrom Logo

And all Landstroms vermeil jewelry is stamped with the following:

STER+12K

Other registered trademarks from component companies in the Landstrom’s family include:

BH GOLD JCO
BLACK HILLS GOLD JCO

and the original F.L. Thorpe brand jewelry is marked with:

Thorpe Logo

These trademarks go back to before Ivan Landstrom consolidated the various Black Hills Gold companies which are now Landstroms. Some resellers claim to include a “Landstroms Certificate Of Authenticity” with each piece. Be wary of companies making such claims because the only things that Landstroms includes with your original Landstroms Black Hills Gold jewelry is the distinctive, white Landstroms box and the following informative fold-out:

(front)

Landstroms Certificate of Authority, front

(rear)

Landstroms Certificate of Authority, rear

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Why is Landstroms more expensive than other Black Hills Gold manufacturers?

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Mt. Rushmore In the Black Hills

Mt. Rushmore in The Black Hills

If you’re ever in Rapid City, you must take the Landstroms factory tour at their Rapid City factory in the Black Hills. Then you’ll see why Landstroms is a little more expensive than the other Black Hills Gold jewelry out there. You’ll be amazed to see that everything is done by hand by skilled artisans. And if you compare apples to apples, you’ll agree that Landstroms Black Hills jewelry has more gold, more detail, more articulation, more beauty and more hand-made quality than any other Black Hills Gold jewelry out there. In fact, if you consider the actual weight of the gold in each piece, then by weight Landstrom’s is actually cheaper than Black Hills Gold jewelry made by others. To learn more, visit our previous blog post about Landstroms Clink & Clunk Test.

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How long has Landstroms been around?

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ST ButlerThe first gold found in the Black Hills was on July 27, 1874 when a miner in Custer’s 7th Cavalry named Horatio N. Ross discovered it in French Creek in the Black Hills of South Dakota. This discovery eventually led to the Black Hills gold rush of the late 1800’s, which has been referred to by many historians as the last great American gold rush. It also brought a number of jewelry makers to the area and in 1878, a man named S.T. Butler opened the first Black Hills Gold jewelry manufacturing store in Deadwood, South Dakota. Over the years, the company was split into various different jewelry companies until 1944 when Ivan Landstrom bought back all of the components making Landstrom’s the sole owner of all the original Black Hills Gold designs. So Landstroms is the Continue reading →