Tag Archives: Black Hills Gold

Will you accept personal checks for my Black Hills Gold order?

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Payment methods for BlackHillsGoldSourceYes, we accept personal checks for your Black Hills Gold order, but it can take up to eleven days after receipt before your check clears. We also accept Visa, Master Card, American Express and Discover, as well as PayPal. You can set up a secure PayPal account by following this link: https://www.paypal.com/us/cgi-bin/webscr?cmd=_registration-run

Setting up a PayPal account is very simple to do and once set up, you can also use this account for eBay and other online sites, or to send cash to anyone with an email address. If you prefer to send a personal check for payment of your order, please call us at 605-221-6120 or email us at info@BlackHillsGoldSource.com for details and mailing instructions.

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I am nervous ordering on the internet. Can I place my order over the telephone?

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Authorize.Net sealIt’s plain old good sense to be careful about with whom you share your personal and financial information. We want you to know that you can shop online at BlackHillsGoldSource.com with utmost confidence that you personal information is safe and secure. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers. The company adheres to strict industry standards for payment processing, including state of the art encryption hardware and software.

Our website is also certified by Trustwave. The Trustwave “Trusted Commerce” seal on our website demonstrates the steps we’ve have taken to protect our customers. It helps show our website’s PCI DSS compliance and the use of a Trustwave SSL certificate to encrypt credit card information.

We respect your privacy and we will NEVER sell or distribute your personal information for ANY reason, or use it for any other purpose other than authorized by you, our valued customer. If you would still like to place your order over the telephone, just call us at 605-221-6120 Monday through Friday. Only buy Black Hills Gold from a name you can trust.

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Can Landstroms do custom work?

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WrigglingBlackHillsGoldSource offers a complete selection of Landstroms Black Hills Gold jewelry, but we’ll also work with customers who have special needs for custom items such as mounting an heirloom stone on a Black Hills Gold wedding ring, or creating a matching earring from an existing pendant design. However, every request for custom work must first be submitted to Landstroms for their Custom Order Department to review. If Landstroms feels they can do the work without compromising the quality of the original design, then they will respond with an estimate of the cost, typically within a few days. Continue reading →

Does Landstroms offer a warranty?

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Guarantee SealYou bet they do! Each piece of Landstroms Black Hills Gold jewelry comes with Landstroms Lifetime Warranty against defects in materials and workmanship. Of course, physical abuse or prolonged normal wear are not covered. For complete warranty details and instructions, please visit this link: Landstroms Warranty.

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How can I tell whether my jewelry was made by Landstrom’s?

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Landstroms Black Hills GoldThis is one of the most common questions we hear, and a very important one at that! All Landstroms Original Black Hills Gold Creations bear the following manufacturer’s marking:

Landstrom Logo

And all Landstroms vermeil jewelry is stamped with the following:

STER+12K

Other registered trademarks from component companies in the Landstrom’s family include:

BH GOLD JCO
BLACK HILLS GOLD JCO

and the original F.L. Thorpe brand jewelry is marked with:

Thorpe Logo

These trademarks go back to before Ivan Landstrom consolidated the various Black Hills Gold companies which are now Landstroms. Some resellers claim to include a “Landstroms Certificate Of Authenticity” with each piece. Be wary of companies making such claims because the only things that Landstroms includes with your original Landstroms Black Hills Gold jewelry is the distinctive, white Landstroms box and the following informative fold-out:

(front)

Landstroms Certificate of Authority, front

(rear)

Landstroms Certificate of Authority, rear

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