Tag Archives: return policy

I am interested in a particular Black Hills Gold Ring. Can we visit you and try it on?

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BlackHillsGoldSource open 24 hoursThough our website is available 24/7 for your shopping pleasure, BlackHillsGoldSource is only an online portal for Landstroms Black Hills Gold jewelry, so we do not have a showroom. Everything on our website is shipped directly from Landstroms factory so that we can always give you the best prices and fastest delivery available. Aside from visiting Landstroms spectacular showroom in Rapid City, South Dakota, or taking potluck with whatever a retail jeweler happens to have in stock at any given time (and paying significantly more for it!), we suggest you take your time and study the photos and specifications on our website and make your choice carefully. We are here to happily answer any questions you may have about any particular item, so please call us at 605-221-6120 (M-F, 8am-5pm) or email us at info@BlackHillsGoldSource.com if you have any questions.

We want our customers to be fully satisfied, so we stress taking the time to choose the right piece before placing your order. Please be sure to review our return/exchange policy.

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If I don’t like my Black Hills Gold jewelry, can I exchange it or get a refund?

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Return Black Hills GoldBuying jewelry or any personal item on the internet presents some unique difficulties because you just can’t see what you’re buying in person. How will it look? Will it fit? Will it match my other things? But let’s face it, you’re just not going to find a nearby local brick and mortar store with the complete selection, or the rock bottom prices we can offer at BlackHillsGoldSource.com Even with the increased shipping charges that UPS has imposed since gasoline prices have risen (and they don’t seem to lower them when gas goes down), you’re still making a  substantial savings compared to buying your Black Hills Gold ring at a local retailer. But still, shipping charges can add up if you do make a hasty purchase and have to send your jewelry back and forth, one or more times. Continue reading →