Each piece of Landstroms Black Hills Gold jewelry carries Landstroms Lifetime Warranty against defects in materials and workmanship. Of course, physical abuse or prolonged normal wear are not covered by this warranty. For complete warranty details, please refer to the warranty by following the link above.
In the unfortunate event that your Black Hills Gold jewelry ever does need to be repaired, you will need to ship it insured to Landstrom’s factory at the following address, along with a description of the problem, your name, address and telephone number:
405 Canal Street
Rapid City, SD 57701
Landstroms will assess the repair and contact you with a quote for the work if it is not a warranty repair. Landstroms does their best to give you fast turn-around and repairs are very reasonably priced. If it is a warranty repair, Landstroms will perform the work and return your item to you via UPS Ground. If you need to contact Landstroms Customer Service to check on the status of your repair, they can be reached at 800-770-5000
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